Medical collection for hospitals and healthcare providers.

Cross America Financial, llc

Helping Healthcare Providers Collect More.

 

A different approach to collection.

When choosing a company to collect on your behalf, it is important to understand how they will work with your most important assets - your patients, partners, and employees.

CAF believes kindness and empathy are more persuasive. We believe the "extra mile" should be included. We are professional, and we are persistent in every effort we make on your behalf.

The result is higher collection rates, less headaches, and greater satisfaction.

 

Contact

➤ LOCATION

19300 S. Hamilton Ave., Suite 230
Gardena, CA 90248

☎ CONTACT

info@crossamericafinancial.com
(310) 532-4500

 

Our Services


PATIENT BILLING & EARLY OUTs

You place your self-pay accounts with CAF shortly after the date of service. CAF will then provide easy to understand bills, and fast, friendly service to your patients. We will answer questions, verify balances, run eligibility, and close accounts in a positive manner to improve your cash flow, increase patient satisfaction, and reduce the need for write offs.


INSURANCE FOLLOW UP

If you are frustrated by slow reimbursement and excessive claim denials from your payers, we can help. CAF’s highly trained insurance collection team are experts at analyzing contracts, writing appeals and overturning denials. We understand the inner workings and strategies of government and commercial payers throughout the U.S. and utilize this knowledge to your advantage. CAF will put your money to work for you faster.


BAD DEBT COLLECTION

Once an account has been written off to bad debt, we focus on gaining trust and cooperation to resolve the account. We take the time to listen and use a consultative style in all of our communications with your patients. We work with them person-to-person to resolve their delinquency in a way that respects their dignity while still emphasizing their financial responsibility to you. This “professional persistence” results in higher collections rates and faster payments for our clients.

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WORK COMP

It is often difficult for provider business offices to keep up with the many changes in workers compensation law and regulations. CAF is constantly refreshing its knowledge in this area, and offers a full suite of services - from lien filings to settlement hearings - to ensure your work comp collection efforts are always effective.


litigation & arbitration

Due to the costs and risks involved, litigation is often a last resort. Nonetheless, it is sometimes the most (or only) effective tool against payers who consistently refuse to live up to their obligations.  CAF, in partnership with its attorneys, has collected millions of dollars on behalf of its clients through a thoughtful, analytical process of negotiation, arbitration and litigation


REVENUE CYCLE CONSULTING

CAF understands the healthcare revenue cycle, from patient access to collection. We will work closely with your team to identify where revenue is lost in your organization and develop strategies to close the gaps.

 
 

 
 
A river cuts through rock, not because of its power, but because of its persistence.
— Jim Watkins
 
 

 
 
 

Let's Chat.

Use the form below to tell us about your needs, and we’ll call you back to schedule an appointment. Please include any details on the services you are looking for and when you would like to get started. To help us best serve you, we recommend that you describe any revenue cycle issues you are currently experiencing.

You may also email us at info@crossamericafinancial.com to make an appointment. Our general response time is one business day.

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